logo
Ayaiya’s mission is to “Create contemporary African high fashion accessible to all customers no matter where in the world they live. We are all AYAIYA, Beautiful!”.
banner
About      Faq       Contact     Shop

FAQ & HELP

Does this fabric have any stretch?

The fabrics Ayaiya uses have a natural slight stretch, but there is no spandex or a super stretch agent used.  Some fabrics we use will have a greater stretch capacity than others.  Check out the description of each product where we share additional information on each product’s fabric makeup.

Does the design bleed when you wash it?

Ayaiya uses high quality fabrics to construct each product.  In order to maintain the design integrity of each garment years to come, we suggest dry-cleaning your Ayaiya products.

Can this fabric be worn all seasons?

Absolutely!  We highly recommend you slay 12 months out of the year!

Is there elastic in the waistband?

Some products may contain elastic in the waistband.  Please refer to the product description of each item you’re interested in purchasing. 

Are these outfits custom made?

Ayaiya is a ready-to-wear clothing line, so our outfits are not custom-made.  Instead, we use standardized sizing, but feel free to customize your outfit by altering to fit your unique and flawless figure.

Do you offer tall or petite sizes?

Although Ayaiya does not offer tall or petite sizes, our maxi skirts, for example, are 45 inches from the waistline to the floor.  This allows for extra length for those who need it as well as an opportunity for hemming to your desired specifications. 

Where is my order?

Orders ship priority mail via USPS.  Once your order has shipped, we will email you the tracking number so you can keep an eye on your shipment.

Where do you ship?

We ship all over the world no matter where you live.  Your shipping costs will be calculated at checkout on the website depending on how quickly you would like to receive your parcel and how far it must travel to reach you.

How do I return an item?

Due to the nature of our business, Ayaiya does not offer refunds on purchases.  Thank you for understanding and cooperating with us to give you the best shopping experience possible. 

If you contact Ayaiya within 14 days of your shipment’s arrival, we will, however, accept exchanges if the product being exchanged is in the same, unused and brand new condition it was in when delivered to you.  Items being exchanged must also contain all tags as when delivered.  Please also keep in mind:

  • Items returning to Ayaiya that are not in brand new condition will not be accepted as an exchange, but will be returned to you with no exchange credit toward your next purchase
  • Original shipping costs will not be refunded
  • Shipping product back to Ayaiya will be paid by the customer
  • Once we receive your returned item for exchange and it meets all the criteria listed above, we will send you an email containing the details of your exchange request

We thank you again for choosing Ayaiya for your fashion needs.  We look forward to working with you again very soon! 

Why has my order been cancelled?

Orders are generally cancelled if a credit card is declined for any reason.  Typically, the reason for decline is something as simple as missing a digit in your credit card number, typing in an incorrect expiration date accidentally, or hitting a wrong key when entering your billing address. 

Try entering your order again.  If you still need assistance, feel free to contact us at ContactUS@ayaiya.com

Do you have a size guide?

Yes, we do have a size guide.  Please see below:

Size Chart
Name Foxy Ravishing Lovely Intoxicating Stunning Fierce Exquisite Radiant Enticing Magnificent Gorgeous
Size 4 6 8 10 12 14 16 18 20 22 24
Chest 34 - 35 34 - 36 36.5 - 38 38.5 - 40 40.5 - 42 42.5 - 44 44.5 - 46.5 47 - 48.5 49 - 50 50.5 - 52 52.5 - 54
Waist 27.5 - 29 27.5 - 29 29.5 - 30 30.5 - 32 32.5 - 34 34.5 - 36 36.5 - 38 38.5 - 40 40.5 - 42 42.5 - 44 44.5 - 46
Hips 37 - 38 39 - 40 40.5 - 42 42.5 - 43.5 44 - 45 45.5 - 46.5 47 - 48.5 49 - 50 50.5 - 52 52.5 - 54 54.5 - 56